8x8 is seeking a seasoned support professional to facilitate the On-boarding process for new customers in our Mid-Market segment (100-250 users). Our ideal Implementation Specialist is someone who is eager to make a great first impression for our customers.This is a full-time position in our San Jose Office.
About the Job
The Implementation Specialist is responsible for not only helping our customers start using our system but also ensuring that they have an excellent experience doing so. To respond to the many challenges that a new customer may face our Implementation Specialists must be adaptable, self-reliant and detail oriented. Enabling a customer to deploy successfully while from a remote position also requires both excellent written and verbal communications skills. In addition, experience holding both internal and external teams to deadlines is critical to the success of this role.
About our Team
The 8x8 Implementation team is a close-knit team that is passionate about delivering a cutting-edge product with white glove service. We constantly leverage the skill sets of our teammates and our colleagues throughout the company in order to provide our customers with the best possible experience.
8x8, Inc. (NASDAQ: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.