Account Development Representative

Job ID
US-NY-New York

About the Job




We are seeking Account Development Representatives (ADR1) for 8x8 Inc in our New York City office. In this role you will work closely with our Marketing Playbook Teams to qualify UCaaS and CCaaS campaign responders and hand-off to our Enterprise or Commercial Sales Reps. You will maintain a thorough understanding of 8x8 Inc.’s products and services, industry knowledge including competitive landscape, customers pain points and needs in order to properly position 8x8 solutions and qualify-in/qualify-out campaign responders. This is a high-energy position as goals are a minimum 120 prospecting activities per day. This role requires an individual who is extremely positive, motivated, enthusiastic, results-driven, great attention to detail, is coachable and wants a career in Hi-Tech sales. As an ADR1 for 8x8 Inc, it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for a future sale of 8x8 UCaaS or CCaaS solutions.



  • Meet/exceed Sales Assigned and Sales Qualified Lead (SAL & SQL) goals on a weekly and monthly basis
  • Meet/exceed Key Performance Indicator (KPI) Metrics on Daily/Weekly Prospecting Activities
  • Follow 8x8’s process and best practices for properly working Marketing Assigned Leads (MQL’s)
  • Document all activities (phone and email outreach) within
  • Qualify prospects to the correct agreed upon criteria with the sales organization
  • Host Hand-off calls with prospects and the sales teams
  • Develop and maintain superior customer service relationship with prospects and customers



  • Recent college graduates desired or 0-12 months’ years as a lead generation representative, preferably within the Hi-Tech SaaS industry
  • Bachelor’s degree or equivalent preferred
  • Excellent communication skills with a pleasant and confident phone voice
  • Attention to detail for capturing all prospect interaction notes into Salesforce
  • Strong organizational skills with the ability to multi-task and set priorities
  • Ability to work in a high energy, teaming environment
  • Experienced in the MS Office Suite (Excel/Word/PPT)

About the Company


8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

For additional information, visit, or connect with 8x8 on LinkedIn,

Twitter, Google+ and Facebook

Additional Information

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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