Manager - Credit Control & Collections

Job ID

About the Job




As we continue to strengthen our infrastructure, 8x8 Inc. we are looking for a strong Accounts Receivable (AR) and Collection manager in Cluj, Romania, who will be responsible for overseeing and managing the credit control function for a portfolio of up to 1000 customers with $7 Million in annual revenue.  The AR Manager is hands-on while managing a team of up to 7 staff members, ensuring that work is properly allocated and completed in a timely manner while partnering and delivering to the US management team.  The ideal candidate must be able to multitask while paying attention to detail and communicate with customers and management in the US. 





  • Manage, develop and lead AR/Collections Team who are responsible for accounts receivables, escalation, analysis and collections
  • Partner with Sales and Operations, to ensure accurate and timely billing.
  • Oversee  timely revenue collection based on cash forecast
  • Demonstrate an ability to manage variety of projects, deadlines and deliverables in a timely manner, managing up and across when necessary and keep management informed of status. Have a strong drive toward goals and deadlines
  • Facilitate and participate in team meeting about requirements to ensure issues are complete and resolved. Regularly communicate and coordinate with Finance Management regarding process changes and adjustments.
  • Identify trends and indicators of risk based on customer and staff behavior
  • Recommend process improvements in order to increase productivity, accuracy and redundancy while accepting and embracing existing 8x8 processes, systems and guidelines.
  • Performs analysis of accounts, records and other accounting documents to aid in preparation and analysis of various kinds to support customer and management requests. Continually assess and improve operational process to scale to business needs



  • Bachelor's Degree in business, finance or related field
  • Minimum 5 years of experience in order to cash, billing and accounts receivable in a SS organization is preferred
  • Minimum 5 years of AR Management experience
  • People management experience preferred
  • Experience with off shore service center or US technology firms preferred
  • Strong English communication/presentation skills
  • Ability to work independently & deal effectively with complex projects. Excellent data gathering and documentation skills while keeping all analytics accessible
  • Critical thinking and logical English communications skills to drive process and present findings to internal and external customers
  • Excellent excel skills –vlookup, pivot tables, macros etc.
  • Working knowledge of computer systems such as Netsuite, CRM and Salesforce preferred.
  • Knowledge of MS Word, Excel and PowerPoint required
  • Time zone flexibility and travel requirements is part of this role

About the Company


8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

For additional information, visit, or connect with 8x8 on LinkedIn,

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Additional Information

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
View the Participant Poster in English | Español.
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