Director Product Management - Data Analytics and Machine Learning

Job ID
US-CA-San Jose
Product & Strategy

About the Job



Director Product Management - Data Analytics and Machine Learning


8x8 is looking for a Senior Director of Product Manager experienced in Data Analytics and Machine Learning.  The Product Management team works closely with our engineers to guide products from concept to commercialization.  As Sr. Director of the Product Management team, you will lead the team bridging the technical and business worlds as you design products and services that our customers love.  You'll will head up product managers who lead cross-functional teams in Engineering, Sales, Marketing, Finance, and Support to name just a few.  You have a bias toward action and can break down complex problems into steps that drive product development.  As a Product Manager, you will be part of shaping 8x8 next generation products.

We're responsible for guiding products throughout the execution cycle, focusing specifically on understanding customer needs, managing competing priorities, design, develop and deliver compelling products for the business customers we serve.



  • Identify market opportunities, build use cases, and define product roadmap Manage a small global team of highly skilled outbound product managers.
  • Manage a small global team of highly skilled outbound product managers.Lead the market/technology research developing deep understanding of the technology, market and competitors.
  • Partner closely with the engineering team to help determine the best technical implementation methods as well as execution schedule.
  • Work with multiple stakeholders across the cloud based communications ecosystem to align teams around the product definition. Track product development, and develop product launch plans.
  • Evangelize the platform representing 8x8 at industry events and with customers, prospects, partners as well as internal groups such as Product marketing, Sales, System Integrators, Alliances and Customer Support.

Minimum Qualifications:

  • BA/BS in Computer Science or related technical field (In lieu of degree, 8 years relevant work experience)
  • 8-10  years of relevant work experience in Data Analytics, Machine Learning, Artificial Intelligence areas to understand enterprise customer needs and provide actionable insights
  • Experience with open source tools in Big Data Analytics, proto-typing and hand-on experience building next generation Analytics products
  • Experience working as part of software product development team
  • Experience leading x-functional teams
  • Strong Analytical and Quantitative skills

Preferred Qualifications:

  • MBA or MS in Engineering
  • Passion for directing teams creating innovative products and solutions at scale for midmarket and large enterprise customers
  • Prior experience with communication products would be preferred, but not required
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in fast-paced environment
  • Excellent problem-solving, organizational skills, with the ability to evolve product strategy based on research, data and industry trends
  • Agile development; Bias to action/increasing velocity



About the Company


8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

For additional information, visit, or connect with 8x8 on LinkedIn,

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Additional Information

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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