Business Intelligence Developer

Job ID
US-CA-San Jose
Product & Strategy

About the Job

The BI and Strategic Analytics team at 8x8 is transforming the way the company does business. The vision for this team is simple: provide insight and visibility into customers, prospects, partners, and competition - leveraging data, machine learning, and advanced analytics to help direct the company future and outsmart the competition.


Today, only a small percent of companies are truly “data-driven” in every aspect of their decision making - but 100% of the companies that thrive ten years from now will be data driven in the truest sense of the word. This change is not an easy one to make, anywhere - but 8x8 is proudly leading the charge. We are looking for smart, capable, and driven individuals with a problem-solving and positive attitude, to help us lead this transformation. Members of the BI team will themselves be “data evangelists” - helping to sell the value of sound data management and data-driven decision making across the company.


The BI Developer who fills this position will be responsible for:

ETL development, pulling together data from multiple back office systems, building pipelines, and cleaning data to feed automated dashboards in BI tools such as Tableau or Looker. This individual will be responsible for not only building reliable data pipelines, but also producing the dashboards and other reports they feed. This person will rely on a combination of technical capabilities, analytical knowhow, and excellent communication skills to consistently deliver valuable and relevant insights to internal customers.



  • ETL & Pipeline development, connecting various back office systems and databases into a single source of truth
  • Translate complex requirements into accurate and intuitive - fully automated - dashboards and reports in BI tools such as Tableau
  • Create and maintain clear and detailed documentation around reports & processes
  • Clean, mine, and extract insights from dirty data stored in various, disparate sources
  • Serve as direct interface between BI Team and internal customers



  • Excellence in at least 1 BI/Viz tool (Tableau, Looker, etc.). Multiple tools a plus
  • At least intermediate programming experience in Python, Java, or both
  • Experience working with back office systems (SFDC, Service Cloud, Pentaho, Marketo)
  • Strong understanding of SQL: Able to write complex SQL queries
  • Comfortable with - and able to consume - APIs in pipeline engineering
  • Superb attention to detail and effective communicator, with demonstrated focus on delivering business value
  • 5 years of experience in relevant field, with background in analytics a major plus
  • Four-year degree in STEM, economics, business, or other relevant field
  • Positive, self-directing individual, with can-do attitude


Additional Skills - Strongly Desired

  • Work experience in sales and marketing, or sales ops
  • Background in business or economics
  • Prior experience working with Cloud / SaaS business models



About the Company


8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

For additional information, visit, or connect with 8x8 on LinkedIn,

Twitter, Google+ and Facebook

Additional Information

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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