Supervisor – Customer Service (Line Number Porting)
The ideal candidate will ensure the highest level of customer satisfaction by successfully leading a team of Line Number Porting (LNP) customer support specialists. The candidate will balance a variety of responsibilities, communicate across different levels of management internally, proactively identify business trends and implement solutions to scale our business while meeting our growing customer demands. The candidate will find solutions when none are apparent and build a solid network of relationships to help facilitate the success of the team. The candidate will lead by example and make it happen for our customers and internal partners.
Note: This role requires the ability to handle escalations and management requests before and after standard business hours.
8x8, Inc. (NASDAQ: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.