8x8 is looking for a rock star customer marketing professional to lead and execute demand generation and marketing programs across our small business customer base to support our goals for upsell, cross-sell, retention and adoption initiatives. This is a highly visible role that will work across numerous departments and have a direct impact on accelerating growth of the business.
In this role you will become the expert of who our customers are, knowing intimately the in’s and out’s of our customers’ behaviors and what signals indicate possible lifecycle changes (e.g. upsell, churn). You will leverage these insights to create highly targeted campaigns to drive upsell and cross-sell demand generation across our current small business customer base. You must have a passion for data analytics and ability to interpret data to understand root drivers of customer behavior. You must also be able create compelling messaging and articulate value propositions to our customers in the campaigns you develop.
You will be joining a high energy and incredibly self-driven team of marketing professionals. We love what we do, we have a passion and curiosity for understanding our prospects and customers, and we know how to have fun after a productive work week.
8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.