About the Role:
You will be responsible for managing the 8x8 processes, procedures and standards to ensure that the services the organisation provides are fit for purpose, are consistent, and meet both external and internal requirements. You will coordinate the activities required to achieve and maintain accreditation to ISO9001.
In this role you will be working with departmental managers and directors within 8x8 to create and implement quality processes, procedures and standards which meet the requirements of ISO 9001, OFCOM regulations, the company’s security policy and other relevant legislation. You will then monitor and advise on the performance of the quality management systems, produce data and report on performance. You will report any instances where failure of the quality system leads to breaches of OFCOM regulations, the company’s security policy or other relevant legislation 8x8 managers and directors.
Key Responsibilities and Accountabilities:
8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.