Quality and Regulatory Analyst

Job ID

About the Job





You will be responsible for managing the DXI processes and procedures to ensure that the services the organisation provides are fit for purpose, are consistent, and meet both external and internal requirements. These include agreed quality standards, defined internal security processes and applicable regulatory compliance. You will coordinates the activities required to achieve and maintain accreditation to the relevant International standards.




In this role you will be working with departmental managers and directors in DXI and 8x8  to create and implement processes and procedures for quality, security and regulatory compliance. You will then monitor and report on the performance of these systems, providing data and reports for management and auditors. You will log and report non conformance issue and regulatory breaches. You will assist providing responses to customer requests for details of the company's quality and security systems. You will assist development to ensure our systems are compliant.  You will respond to any legal requests from external authorities requesting information about the functionality and the customer’s use of our services.


You will provide training, tools and techniques to enable staff throughout the organisations to meet quality, security and regulatory standards. You will liaise with other managers and to ensure that the quality and security management systems are functioning properly.


You will keep abreast of any changes to the relevant legal frameworks affecting our services and, where appropriate, you will advise on changes and how they should be implement.


Looking to complete a CISA credential  is a bonus.



  • devising and establishing company's quality procedures, standards and specifications;
  • setting up and maintaining controls and documentation procedures;
  • monitoring performance by gathering relevant data and producing statistical reports;
  • making suggestions for changes and improvements and how to implement them;
  • using relevant quality tools and making sure managers and other staff understand how to improve the business;
  • running the programme to achieve and maintain ISO 27001 accreditation in DXI
  • devising and establishing company's security procedures, standards and specifications;
  • perform internal information security and data protection audits report any non compliance to management
  • keeping abreast of the latest telecoms and data protection legislation
  • responding to legal request for information from regulatory agencies.
  • reviewing and respond to customer’s requests for information;
  • providing assistance during SOX 404 Audits




  • CISA Accrediation is prefreable or working towards 

About the Company


8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

Twitter, Google+ and Facebook

Additional Information

8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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