• Digital Footprint Researcher

    Job ID
    Product & Strategy
  • About the Job


    Job Summary


    The BI and Strategic Analytics team at 8x8 is transforming the way the company does business.

    The vision for this team is simple: provide insight and visibility into customers, prospects, partners, and competition - leveraging data, machine learning, and advanced analytics to help direct the company future and outsmart the competition.


    Today, only a small percent of companies are truly “data-driven” in every aspect of their decision making - but 100% of the companies that thrive ten years from now will be data driven in the truest sense of the word. This change is not an easy one to make, anywhere - but 8x8 is proudly leading the charge. We are looking for smart, capable, and driven individuals with a problem-solving and positive attitude, to help us lead this transformation. Members of the BI team will themselves be “data evangelists” - helping to sell the value of sound data management and data-driven decision making across the company.



    The Digital Footprint Researcher who fills this position will be responsible for:


    Researching, collecting, and curating data about dynamics and trends in the global markets in which 8x8 operates.





    Use a variety of web resources, including job boards, social media platforms, vendor websites, syndicated press releases, & other media, to identify, track, record, or otherwise enrich 8x8’s understanding of:


    • Market hiring trends (practices, reviews, velocity, & focus)
    • Market investment & resource allocation strategies
    • Market dynamics - customer profiles / market segment / industry / size / geo
    • Branding & messaging trends



    Qualifications - Required


    • 1-2 years experience working in technology sector
    • Ability to receive high-level guidance, devise a strategy to implement, then follow through on execution
    • Proven presentation skills
    • Proficiency with Microsoft Powerpoint, Word, & Excel
    • Ability to type 50+ words per minute
    • Quick and effective problem solver
    • Excellent & pragmatic research skills
    • A high aptitude for ingenuity and critical thinking
    • Responsive and excellent communicator
    • Positive, can-do attitude
    • Excellent command of the English language

    About the Company

    ABOUT 8x8

    8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 


    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.


    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information

    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
    View the Participant Poster in 
    English | Español.
    View the Right to Work Poster in 
    English | Español.


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