• Senior DevOps Engineer/ Site Reliability Engineer

    Job ID
    US-CA-San Jose
    Network Operations
  • About the Job


    8x8 is in process of changing, modernizing and consolidating our infrastructure, systems and deployment practices. We are a global unified telecommunications company and as such we have a global infrastructure comprising of multiple physical data centers and AWS/Cloud regions. We are looking for someone up to the challenge to help us bring order, consistency, high availability and consistency across what we do on the data & database management side.


    The ultimate goal is to help us build shared infrastructure services and automate everything from a data services point-of-view, whether it’s a database, NoSQL, or something that holds data to be consumed by others. We’re looking at migrating our infrastructure to Kubernetes so most everything we do should be done in Kubernetes as much as possible. 


    Your Role:

    Dev Ops/ Site Reliability Engineer


    If you are an engineer who is comfortable with coding and interested in building out tools and infrastructure focused on system level availability, agility, transparency and scalability, then we have the right challenge for you.


    What you will do:


    • You will be responsible for maintaining and scaling production services and servers across multiple data centers for complex and data-intensive cloud services
    • You will play a critical part in company’s hybrid cloud journey
    • You will improve scalability, service reliability, capacity, and performance
    • You will write automation code for provisioning and operating infrastructure at massive scale
    • You are not an operator, you’re an experienced software engineer focused on operations
    • You will work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability/security is designed and implemented from the start
    • You will work with QE on building pipelines and automation for delivering and deploying applications to production
    • You will participate in the occasional on-call rotation supporting the infrastructure
    • You will roll up the sleeves to troubleshoot incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause

    What you need to know:


    • Hands on experience in building fault tolerant and scalable systems.
    • BS/CS or EE or equivalent
    • Strong development/automation skills. Must be very comfortable with reading and writing Python or Ruby code. Java and JavaScript are pluses.
    • Ability to read and convert legacy PHP code is a plus.
    • 5+ years of Unix/Linux experience, with some experience in managing 1000+ nodes.
    • Tools-first mindset. You build tools for yourself and others to increase efficiency and to make hard or repetitive tasks easy and quick.
    • Experience with AWS and AWS APIs
    • Experience with monitoring large scale environment
    • Experience with Configuration Management and CI/CD. Jenkins, Chef, Ansible preferred
    • Experience with containerization and Kubernetes are appreciated
    • Familiar with web servers (Tomcat, Nginx preferred) and HA Proxy
    • Preferred experience: Splunk, Wavefront, Kafka, Elastic Search, Vault, Containers, Kubernetes, VMWare ESXi
    • Organized, focused on building, improving, resolving and delivering. Good communicator in and across teams, taking the lead.

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    About the Company

    ABOUT 8x8

    8x8, Inc. (NYSE: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information

    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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