The Solutions Consultant plays a critical role in bringing the voice and perspective of 8x8 customers. As part of the Professional Services Americas organization, the Consultant contributes to the successful implementation of new customers on the platform and provide consulting services on X Series best practices to existing and potential customers. This position also supports internal departments across the organization as resource and Subject Matter Expert (SME) on all 8x8 products.
The Solution Consultant must have broad and deep expertise across the range of PBX and contact center management and operational methodologies, processes and best practices. This position is integral for the overall success of Professional Services Americas as well as the Customer Success Organization in providing a positive customer experience.
8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.