The 8x8 Strategic Programs Team is seeking individuals with a proven track record of managing complex enterprise customers and developing a services business for cloud-based software companies.
The Service Delivery Manager (SDM) is responsible for maintaining and expanding relationships with strategically important enterprise customers. This role will be leading the customer account planning cycle and ensuring customer’s needs and expectations are met by the company.
The SDM will be working closely with Strategic Programs Deployment, Support and Sales teams, and will be instrumental in maintaining and increasing the services revenue from these assigned enterprise accounts.
8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.