• Quality Assurance Engineer

    Job ID
    2018-3772
    Location
    RO-Cluj-Napoca
    Category
    R&D
  • About the Job

    JOB SUMMARY

     

    8x8 Research and Innovations, located in Cluj-Napoca, Romania, is always looking to hire talented Quality Assurance Engeneers to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.

     

    PRODUCT/TEAM

     

    The Virtual Contact Center web application is a simple and efficient solution offering not only world-class contact center capabilities, but also workforce optimization and unified communications. You will be part of a large, highly qualified and experienced team, working in an Agile environmet.

     

     

    RESPONSIBILITIES

    • Get familiar with the product and business knowledge
    • Take part in all application development life cycle phases, according to the agreed Test Strategy
    • Manage test execution for relevant implementation objectives
    • Generate and provide QA metrics/KPIs for relevant phases
    • Attend SCRUM ceremonies and other important meetings
    • Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
    • Acted as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
    • Experience in refining functional requirements together with the Product Owner and the team
    • Work closely with the Product Owner, Developers and Testers in order to deliver the tasks in time and with the expected quality
    • Work closely with offshore teams in different time zones
    • Identify, record, document thoroughly and track bugs
    • Troubleshoot, analyze and isolate defects and report them to an issue and project tracking software
    • Manage and maintain test environments
    • Investigated, reproduced and characterized defects and test failures resulted from customer feedback
    • Maintain existing test cases and keep them up to date (steps, flags, level, etc.)
    • Execute test cases across the functional areas of the application
    • Perform extensive functionality, integration, regression, interoperability and end-to-end system testing independently or with the team
    • Analyze and follow-up test execution reports and set the proper corrective actions if needed

     

    QUALIFICATIONS

     

    • Being familiar with Quality Assurance terms, standards, strategies and procedures
    • Experience working in an Agile/Scrum development process as an Agile tester
    • Familiar with Atlassian JIRA and Confluence or any other issue and project tracking software
    • Good understanding of SDLC
    • Good test design, test execution, test reporting skills
    • Good knowledge of Quality Assurance terms, standards, strategies and procedures (2+ years)
    • Willingness to learn test automation tools, techniques, test librarie handling, reporting
    • Eager to learn new technologies and techniques on various testing levels (automation ,performance, etc.)
    • Excellent organizational abilities
    • Good self-management skills
    • Team player, self-motivated, eager to learn and result oriented
    • Have a strong attention to detail and be able to think outside the box
    • Outstanding communication skills (English)
    • Proactive, problem solver, independent
    • Analytical mind and problem-solving skills
    • Ability to work as part of a self-organizing team, take initiative and be a team player

     

    PREFERRED QUALIFICATIONS

    • BS/MS degree in Computer Science, Engineering or a related subject
    • Good test design, test execution, test reporting skills

     

    About the Company

    8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.

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