This is the hybrid role to act as Team Manager (TM) for the Australia Professional Services team and to act as Project Manager for customers’ implementations.
The Team Manager will be managing the team of local Solution Consultants.
The Project Manager (PM) is responsible for providing a successful implementation experience for 8x8 customers. The PM owns and leads the customer delivery engagement and works with the customer, 8x8 provisioning teams and external partners to define and coordinate all aspects of the implementation. During implementation, the PM will be responsible for defining roles and responsibilities, managing through dependencies, overseeing issue resolution, managing project financials including budget and actuals, and hitting milestones on time. The PM will work cross-functionally with pre-sales and deployment engineers, number porting specialists, Sales executives, support teams and 3rd party vendors to ensure end to end management of the project, from the initial scope to the final provisioning of services. As a successful PM, you will develop and build healthy relationships with 8x8 customers, partners and vendors, to promote new and ongoing business opportunities and ensure customer satisfaction and retention.
8x8, Inc. (NYSE: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.