8x8 is seeking experienced technical support professionals to assist our enterprise level business customers with our award winning hosted PBX, VOIP, Contact Centre, SIP, and Hosting services. Your computer networking and telecommunications experience, advanced problem solving skills, and an ability to build strong customer relationships, will help 8x8 expand our industry share of hosted unified communications for Enterprise Business customers.
As an Enterprise Technical Support engineer, you will play a pivotal role in providing world class technical support for 8x8’s ever-growing Enterprise customer base. You will be responsible for the enterprise-level support activities on the 8x8 product suite. Working in a dynamic team, you will learn an array of skills on multiple in-house built systems and platforms. Being able to think outside of the box and being tenacious will play an important part in your role. Ideal candidate will need to have experience in developing trusted relationships with the technical counterparts in order to provide personalized level of customer support to our ever growing customer base.
8x8, Inc. (NASDAQ: EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.
8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.