• Channel Sales Engineer

    Job ID
  • About the Job

    As one of our new world SaaS channel presales specialists in CCaaS and UCaaS, you will join a motivated team of specialists responsible for the technical elements of the 8x8 sales cycle. You will work with our prospects and customers to understand how 8x8 can meet their requirements and become a trusted advisor on how 8x8 can resolve their business challenges.


    This is an opportunity to take 8x8's products to mid-market and enterprise clients within the UK and globally to help achieve sales targets by closely working with assigned sales representatives and partners. You will have a vision and passion to see where 8x8 can make an impact and you will be collaborating with sales representatives in delivering results to our customers. Understanding Unified Communications, Telecoms and Contact Centres as well as having knowledge of the industry is essential if you wish to apply for this role.


    We move at a fast-pace as we continuously build market-share in our rapidly expanding global industry. EMEA is the fastest growing region within 8x8. This growth opportunity offers immediate uncapped financial rewards, a stake in our future, and rewarding vertical and horizontal career growth opportunities as you learn a living within our high-performance sales team.


    You will be expected to spend the first three months of your employment regularly in our London and/or Aylesbury offices and occasionally San Jose, CA, while you acquire the skills required for this role.



    • Act as the technical point of contact during the sales cycle, participating in discovery calls, running customised demonstrations, understanding and providing solutions to customers’ challenges, being a thought leader and trusted advisor, while building strong relationships with prospects.
    • Identify opportunities and help the sales team convert into potential business, understand and drive the value proposition.
    • Complete RFPs and tenders. Compile product information from multiple sources, write technical documentation and proposals.
    • Understand 8x8 system architecture, security, and technical requirements and be comfortable to lead presentations and discussions on these areas with prospects.
    • Keep up to date on competitors’ products in the market and provide feedback and input to product marketing on roadmap requirements and product direction.
    • Communicate with clients by email and phone as well as perform client visits for presentations and training workshops and attend trade shows & conferences from time to time.
    • Manage trails, working closely with the prospect to ensure their business challenges are met and defined and trail objectives met.
    • Flexible schedule to accommodate travel.


    • Experience and knowledge of the Contact Centre / Telecommunications industry and associated technologies including APIs & Application Integration & Network Architecture
    • B2B Presales consulting experience
    • Proven time management skills in a dynamic sales environment.
    • Strong communicator, able to influence audiences both within the sales and marketing teams and across the business
    • Strong presentation skills
    • Credible in representing the company to customers and other stakeholders.
    • High achiever with excellent attention to detail
    • Demonstrate technical sales skills and company product knowledge
    • High level of initiative and enthusiasm, with creative flair and entrepreneurial spirit
    • Interest and aptitude in technology

    About the Company

    ABOUT 8x8

    8x8, Inc. (NYSE: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information

    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.


    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
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