• Application Engineer

    Job ID
    US-CA-San Jose
    Network Operations
  • About the Job

    If you are an engineer who is comfortable with coding and interested in building out tools and infrastructure focused on system level availability, agility, transparency and scalability, then we have the right challenge for you.
    You will be responsible for maintaining and scaling production services and servers across multiple data centers for complex and data-intensive cloud services
    You will play a critical part in company’s hybrid cloud journey
    You will improve scalability, service reliability, capacity, and performance
    You will write automation code for provisioning and operating infrastructure at massive scale
    You will work with development teams to make sure the applications fit nicely within the infrastructure and scalability/reliability/security is designed and implemented from the start
    You will work with QE on building pipelines and automation for delivering and deploying applications to production
    You will participate in the occasional on-call rotation supporting the infrastructure
    You will take a lead role in managing major service outages
    You will roll up the sleeves to troubleshoot incidents, formulate theories and test your hypothesis, and narrow down possibilities to find the root cause
    Minimum two years experience of SIP / VoIP-based telephony or equivalent real-time IP-based communication
    Broad knowledge of networking and networked applications with deep understanding at all layers from physical to application.
    Hands on experience in building fault tolerant and scalable systems
    BS/CS or EE or equivalent
    Strong development/automation skills. Must be very comfortable with reading and writing Python code. Java is a plus
    Proven ability to apply a methodical, systematic approach to fault diagnosis and problem solving
    Tools-first mindset. You build tools for yourself and others to increase efficiency and to make hard or repetitive tasks easy and quick
    A risk-averse mentality familiar with principles of change control, risk mitigation and information security C, I and A
    Experience with monitoring large scale environment
    Experience with containerization is a plus
    Organized, focused on building, improving, resolving and delivering. Good communicator in and across teams, taking the lead




    About the Company

    ABOUT 8x8

    8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 


    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.


    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information


    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
    View the Participant Poster in
    English | Español.
    View the Right to Work Poster in
    English | Español.


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