• Jr. Sales Engineer-SMB

    Job ID
  • About the Job


    At 8x8, Sales engineers are they key to our business. They provide consulting services, understand prospects business pains and propose a technical solution to solve their business needs.
    You’re a key member of the sales team. Your main responsibility is to provide pre-sales technical expertise for 8x8 cloud services and help to close deals faster. You interact directly with all levels of management on the customer accounts including the executive management team (CEO, CTO, COO, CIO, etc.) You identify key customer requirements and business needs and present 8x8 solutions that meet those requirements. You determine prospects heir desired outcomes and then take them through
    the realization process.  
    You’re a subject matter expert who does right by the customer because you know that people buy from people, and that your credibility is paramount.


    • Transfer industry, technical, and product knowledge to customers.
    • Keep up-to-date on relevant competitive solutions, products and services.
    • Provide technical and sales support to assigned territory.
    • Perform advanced technical presentations and demonstrations for customers and prospects.
    • Develop and maintain expert understanding of all 8x8 applications and products.
    • Actively participate as a SME for certain products and technologies, providing consultative
    • support to other Sales Engineers in their area of specialization.
    • Provide direct support for the technical fulfilment of RFP’s in your assigned territory.
    • Responsible for continued education on the platform and underlying technologies.


    • 1- 3 years of sales engineering experience
    • Minimum 1 year of experience in Telephony, Networking, Unified Communications and Contact Center, (UCaaS or CCaaS preferred)
    • Ability to work effectively on a remote basis.
    • Ability to teach other members of the team and act as a mentor as required.
    • Requires an action-oriented individual with a very strong initiative to be successful.
    • Participating at onsite trainings and self-learning is key to your role.
    • Willingness to take ownership of accounts and account related actions.
    • Must be able to coordinate across various groups and functional teams.
    • Ability to complete job responsibilities with minimal supervision.
    • Ability to apply solutions, technology and products to a business opportunity.

    About the Company

    ABOUT 8x8

    8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information

    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
    View the Participant Poster in English | Español.
    View the Right to Work Poster in English | Español.


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