• Technical Program Manager/Scrum Master

    Job ID
    2018-4441
    Location
    RO-Cluj-Napoca
    Category
    Product
  • About the Job

    JOB SUMMARY

     

    We are looking for a Technical Program Manager to join our R&D center in Cluj. This is a uniquely challenging position in our organization, as it combines excellent Program Management skills with strong Scrum Master abilities that are pivotal to the fast-paced development and launch of 8x8 products.

     

    The position is part of the 8x8 Product Management Office organization (PMO), that plays a critical role in our fast-paced Enterprise SaaS Environment. The PMO organization ensures the successful launch of our products, tracked by meeting stated schedule, availability for sales, and is a key contributor to the delivery of successful end to end customer experience, both pre-and post-sales.

     

    RESPONSIBILITIES

     

    The main focus of your activity will be to ensure the launch of our products on schedule, with superior product quality, and maximum customer availability. You will drive multiple product development teams and work closely with other cross-functional organizations within 8x8 to drive strategic product initiatives to the market.

     

    In this role you will be 100% entrusted with

    • Driving agile team execution and following Agile methodology in execution.
    • Managing team blockers, overall velocity, scrum of scrums planning/stand up, release planning, and project cadence.
    • Driving teams in adopting 8x8 Agile methodology across multiple teams.
    • Coaching product owners to create product vision and roadmap.
    • Supporting team in converting existing Product Requirement documents to Jira Product backlog.
    • Driving team members in writing effective user stories and estimation. Drive improvement in team velocity. 
    • Managing bug triage processes and extend Program management processes to align with new product introduction framework.
    • Measuring team velocity by tracking value points in sprints and share insight / retrospective learning across the organization.
    • Embracing the scrum framework, identify and resolve impediments; track continuous improvement.
    • Working with operating committee on initiatives to support agile transformations across business units.

     

    QUALIFICATIONS

    • Minimum 5 years' experience as Scrum Master in a 100% Agile environment building SaaS technology;
    • University Degree in Computer Science or equivalent field;
    • Must be well versed with agile roles and artifacts;
    • Strong experience with using Jira;
    • Delivering projects using Agile or Kanban methodology is an absolute must;
    • Demonstrated experience delivering product successfully with KPI metrics;
    • Business, as opposed to engineering bent will be helpful;
    • Strong communication skills (written and verbal);
    • Demonstrate a successful track record in driving agile team developments with product quality in a fast-paced environment.

    About the Company

    ABOUT 8x8

    8x8, Inc. (NASDAQ: EGHT) ​is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 45,000 businesses operating in over 100 countries across six continents. 8x8's out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing. 

    ​In today’s competitive market 8x8 continues to deliver service excellence, with a consistent, innovative, cohesive, progressive and dynamic culture.

    For additional information, visit www.8x8.com, www.8x8.com/UK or connect with 8x8 on LinkedIn,

    Twitter, Google+ and Facebook

    Additional Information

    8x8 is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

     

    For 8x8 jobs located in the US: 8x8 participates in the E-Verify program.
    View the Participant Poster in 
    English | Español.
    View the Right to Work Poster in 
    English | Español.

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